Muhamed Khalid Allam

Reception Supervisor

About Candidate

Salary
AED
Nationality
Egyptian
Looking for Job Title
Receptionist

Location

Education

B
Bachelor degree 2016-2020
University of sadat city

I was enrolled in the Faculty of Tourism and Hotels at Sadat City University, specializing in Tourism & Hotels Studies. I graduated with a very good grade with honors.

Work & Experience

G
Gsa Oct 2016 - Oct 2017
Movenpick Hotel

As a (GSA) ensures seamless check-ins, reservations, and guest inquiries, addressing complaints promptly. They coordinate with hotel departments, manage payments, and provide personalized services to enhance the guest experience.

R
Receptionist Oct 2017 - Oct 2018
Pick Albatros Jungle Hotel

As a hotel receptionist, I handle check-ins, check-outs, and reservations, ensuring smooth operations and guest satisfaction. I coordinate across departments, resolve issues quickly, and provide personalized services, utilizing hotel management software and multilingual skills to enhance the guest experience.

T
Team Leader Dec 2018 - Dec 2019
Steigenberger aldau

As a Front Desk Team Leader, I managed daily operations, team schedules, and ensured high guest service standards. I facilitated cross-department communication, resolved issues, and supported the team during peak times. With expertise in hotel systems and multilingual skills, I enhanced team performance and guest satisfaction.

T
Team Leader Dec 2019 - Nov 2020
Bellagio beach & resort

As a Front Desk Team Leader, I managed daily operations, team schedules, and ensured high guest service standards. I facilitated cross-department communication, resolved issues, and supported the team during peak times. With expertise in hotel systems and multilingual skills, I enhanced team performance and guest satisfaction.

T
Team Leader Dec 2021 - Dec 2022
Alberni jebel hafeet hotel & resort

As a Front Desk Team Leader, I managed daily operations, team schedules, and ensured high guest service standards. I facilitated cross-department communication, resolved issues, and supported the team during peak times. With expertise in hotel systems and multilingual skills, I enhanced team performance and guest satisfaction.

T
Team Leader Dec 2022 - May 2024
Pullman Sharjah hotel

As a Front Desk Team Leader, I managed daily operations, team schedules, and ensured high guest service standards. I facilitated cross-department communication, resolved issues, and supported the team during peak times. With expertise in hotel systems and multilingual skills, I enhanced team performance and guest satisfaction.

S
Supervisor May 2024 - Present
Al Massa Hotel Apartments 1

As a hotel supervisor, I managed daily operations, trained teams, and ensured efficient service delivery. My experience in serviced apartments brought new challenges, enhancing my adaptability and problem-solving skills. I focused on guest satisfaction and operational excellence, contributing to the success of the property.

Portfolio