Malak Adel

Operations Management: Supervised operations to ensure timely service delivery and optimized scheduling, resulting in a 15% increase in overall efficiency.
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Regulatory Compliance & Coordination: Ensured compliance with all regulations and coordinated with authorities to prevent violations, maintaining a perfect compliance record throughout tenure.
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Team Leadership & Development: Led a team of 20 personnel, achieving a 30% improvement in service delivery and maintaining a 98% on-time service record. Enhanced team performance through targeted training and leadership.
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Incident & Emergency Management: Acted as the primary point of contact with authorities during emergencies, effectively managing incidents to minimize operational disruptions.
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Financial Management: Managed financial operations including cash flow management, budget development, and revenue optimization. Achieved a 0% outstanding balance through efficient invoice collection and financial reporting.
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Strategic Planning & Reporting: Developed and executed strategic plans aligned with senior management directives, optimizing operational efficiency and revenue streams. Generated comprehensive monthly reports to support decision-making.