s*****a
About Candidate
i have excellent qualification and experience and experience and i would like to add my experience to you and i want to acquire new skills and a new challenge in
Salary
Nationality
Certifications
i have studied many training courses in the field of human resources and management
Training & Workshop
*Guide Course system 12Jul 2004 (in Germany).
*Mars Course system 20Apr2006 (in Dubai).
*Amadeus course system 01May2004 (in Yemen).
*Emilya course system 20Aug2005 (in Yemen).
*IATA Dangerous Goods Regulations 7Sep2004
*Course office logistic management
Refresher Training for personnel Category (5) 7Sep2004 *
*Course passenger sales 12Jul 2004 (in Germany).
*General philosophy (in Germany).
*Marking and labeling (in Germany).
*FQT-transactions for pricing 08Nov2004 (in Germany).
*Application of Special Fares (in Germany).
*Excess baggage sales 08Nov2004 (in Germany).
*Rebooking 08Nov2004 (in Germany).
*Maretfare manual reation of TST
*Course communication skills 08Nov
*Introduction in Exit (in Germany).
*Limitatious (in Germany).
*Course Sales Blitz 20Sep2004(in Germany).
*Provisions for passengers and crew (in Germany).
*Emergency procedures (in Germany).
*Course in Customer Focused Management 2005(in Germany)
* Course customer services 2005 (in Germany)
*Course application for Mars-Service excellence 20Apr2006 (in Dubai).
*Course application for Emirates Automated Ticketing 26Apr2006 (in Dubai).
*Course in Strategic Marketing 2006
*HRM Basics 2007
*Customer Service Master Class 2007
*Advanced Public Relations Mar 2008
*Course customer services ADV 15Apr 2008(in Yemen)
*Course problems analysis 20Apr 2008(in Yemen) Customer Service Master Class 2009
*Course Health Care Marketing 2009
*Building Skills For Working In Teams 2009
*Excellence In Leadership 2009 HR Metrics & Analytics *
*Project Management Planning 2010
*Cooperation with/Development Youth Assembly 29 Aug2010 ( in Yemen)
*Course How to deal with Employee 01 Oct 2012
*Course Dispute Management and Conflict Resolution Workshop 17 Oct 2012
*Course Caring for the Customer 13Feb 2013 ( in Yemen)
*Crisis Management Services 10 Dec 2014( in Yemen)
*Cycle successful methods for the management of health services in crisis situations and disasters 2015( in Yemen)
*Project Management Master Class 2016 .
* TOT 2019


