R*****l
About Candidate
Experienced professional with a strong background in customer service, travel itinerary management, and B2B sales. Demonstrated expertise in refunds and EMDs, cancellation and refund procedures, and client relationship management. Proven track record of revenue generation, store KPI delivery, and team growth. Adept at problem solving, price comparisons, cross selling, and listening attentively to client needs. Committed to enhancing customer satisfaction and driving business success through effective communication and strategic planning. Driven professional with exceptional communication and problem- solving skills, coupled with strong background in customer service and sales. Excels in crafting personalized travel experiences while managing bookings and resolving client issues. Poised to make significant impact
Salary
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Education
Completed coursework in database management, programming, and IT infrastructure. Developed a final-year project on data security systems.
Work & Experience
• Help clients with the application process for UAE visas and ensure all documentation is accurate and complete. • Actively promote and sell travel packages, tours, and services, both to individual travelers and groups. • Build and maintain long-term relationships with clients, encouraging repeat business and referrals. • Take customer calls and provide accurate, satisfactory answers to their queries and concerns. • Meet and exceed sales goals and performance metrics set by the company. • Offer information on discounts, special deals, or package promotions to attract and retain customer
