k*****n

I am an experienced Operations and Customer Service Manager with over 7 years of expertise in optimizing business processes, managing teams, and enhancing customer satisfaction. My strengths include strategic planning, cost reduction, resource optimization, and building strong client relationships. I am skilled in using CRM and ERP systems, project management, and risk mitigation. With certifications in Business Analysis and Supply Chain Excellence, I am fluent in both English and Arabic. I thrive in dynamic environments, consistently delivering measurable results while ensuring operational efficiency and customer success.