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• Develop and implement trade policies to facilitate international trade activities. • Conduct market research to identify potential import/export opportunities and new business markets. • Ensure compliance with international trade laws and government regulations. • Collaborate with industry stakeholders to enhance trade relations and business growth. • Negotiate trade agreements and oversee import/export operations to optimize efficiency. • Analyzed trade data and trends to support business decision-making. • Coordinated with logistics teams to ensure smooth shipping and customs clearance processes. • Managed complex trade finance operations, including Letters of Credit, Guarantees, and Bills for Collection, to support international trade transactions. • Maintain a variety of trade clientele and facilitate SME branch business to 10 folds with quick response and problem-solving service solutions. • Facilitate different branches' trade clients from onboarding to routing their export and import payments, Treasury rates booking, Price IQ verification, and issuance of FI, LC issuance, and amendments. • Arrange compliance approvals, and perform our clientele's KYC, KYCC, and EDD. • Negotiated terms and conditions of trade finance products with clients and banking partners to secure profitable deals and mitigate risks. • Actively participated in trade finance seminars and workshops to stay abreast of industry developments and enhance professional skills. • Led training sessions for junior staff on trade finance products, policies, and procedures, enhancing team capabilities and service levels. • Fostered strong relationships with customers through follow-up calls and emails, ensuring satisfaction and loyalty. • Participated in regular training sessions to improve sales techniques and product knowledge. • Negotiated contracts and closed deals with professionalism, adhering to company policies and ethical guidelines. • Collaborated with team members to share best practices, contributing to a cohesive and supportive work environment.

• Prepare export payments data analysis for further analysis to higher team management by verifying the shipping documents (i.e., Commercial Invoices, Bill of Lading/Airway Bill, Goods Delivered, Packaging list) collected by authorized dealers i.e., Commercial Banks. • Communicate with the Bank’s representatives for further queries involved any due diligence of shipping documents. • Assess/Monitor export shipment trends to mitigate any fraudulent practices, i.e., overutilization or under invoicing etc. • Facilitate team charge with the updating of Export’s Advance Payments and their utilization on WEBOC received on monthly basis by Authorized Dealers with accuracy. • Key learning in the segment of interpretation of data used in the different Export Subsidized Schemes of SBP-BSC. (i.e., Drawback of Local Taxes & Levies, Drawback of Domestic Taxes Textile or Non-Textile, Export Financing and Export Earning Programs.) • Knowledge of various SBP-BSC’s regulations and policies that need to be followed during the exportation process. • Well-versed with Customer Due Diligence, KYC policies and FE Manual (Export-Xii) of banking policies & regulations. • Managed international trade documentation and regulatory compliance. • Analyzed trade data and trends to support smooth regulatory compliance. • Coordinated with bank teams to ensure smooth shipping and customs clearance processes.