M*****n
About Candidate
–
Salary
AED
Nationality
Sudanese
Looking for Job Title
Customer service
Location
Work & Experience
C
Customer serves
7/2020 - up to date
Snackat Station
•Assisted customers via phone, email, and CRM platforms, achieving a 95% satisfaction rate. •Processed orders, resolved inquiries, and ensured fast, accurate service. •Supported the IT team in fixing CRM issues, minimizing downtime. •Trained new hires on customer service best practices and CRM tools.
