T*****m

Team leader, Supervisor

About Candidate

Hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance.
As a person, I am calm, stress-resistant, social and helpful.
I take responsibility for my tasks and work hard. I’m a early riser and positive person who enjoys working with people.

Salary
AED
Nationality
Sweden
Training & Workshop

Foundations of Digital Marketing and E- commerce
Google
Attract and engage Customers with Digital Marketing
Google
From likes to Lead: interact with customers online
Google

Looking for Job Title
Relationship Manager, Sales Manager, Supervisor, Team Leader
Iqama
Transferable, Resident

Location

Education

O
Optician 2010-2012

Work & Experience

R
Relationship Manager Apr 2023 - Present
Network International company

Understanding customer needs and preparing appropriate plans to improve the organization's services. Dealing with customers problem and providing appropriate solutions to complaints quickly. Increasing sales and opening new opportunities for the organization.

S
Supervisor and HR Mar 2022 - Feb 2023
Erikshjälpen, Sweden

Monitored workshop work flow for • over 80 employees. Interviewed, hired and trained new employees for newly open positions. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment. Maintained energy and enthusiasm in fast‐paced environment. Identified issues, analyzed information and provided solutions. Applied strong leadership talents and problem‐solving skills to maintain team efficiency and organize workflows. Offered friendly and efficient service to customers, handled challenging situations with ease. Developed and maintained courteous and effective working relationships. Handling Social Media presence .

S
Supervisor Jul 2020 - Mar 2022
Willys ( Shopping canter ), sweden

Managed staff, planning workloads effectively • and strategically. Instructing staff on sales procedures, including how to handle difficult or complex cases. Participating in and providing advice to managers on interviewing, hiring training, evaluating, promoting and dismissing staff, and resolving staff grievances. Offered prompt solutions to maintain customer satisfaction. Examining returned goods and deciding on appropriate action.

S
Supervisor Jan 2019 - Jun 2020
Netto ( shopping centre ), Sweden

Examining returned goods and deciding on appropriate action. Taking inventory of goods for sale and ordering new stock. Ensuring that goods and services are correctly priced and displayed. Ensuring that safety procedures are enforced. Ensure promotions are accurate and in compliance with company

Skills

Leadership
100%
Microsoft Office
70%
Coaching
74%
Reporting
87%
Employee Coaching and Motivation
95%
Managing Laborers
96%