M*****n

With my diverse background in administration, customer service, and operations management, I am confident in my ability to contribute effectively to your team.

During my tenure as a Supervisor for License Activities Monitoring with the Roads & Transport Authority, I gained valuable experience in managing and monitoring newly launched systems, such as the Transport Activities Rental System (TARS). My responsibilities included organizing the distribution of inspectors throughout Dubai, reviewing inspection quality, and addressing related complaints. These experiences have honed my organizational skills and attention to detail, qualities essential for maintaining accurate records and minimizing service delays, as outlined in the job description.

Furthermore, my role as a Vessel Agent with Mesco Marine Services L.L.C equipped me with the ability to communicate effectively with internal and external stakeholders, including customers and crew members. I facilitated the clearing of ships with port authorities, arranged berths and port services, and ensured the smooth release or receipt of cargo on behalf of principals. These responsibilities required me to interact with various departments and ensure accurate maintenance of data and records, aligning closely with the requirements of the Transport Control Centre role.

In my previous positions as a Social Media Executive at OSN and a Customer Service Representative at Cupola Location, I developed strong interpersonal and communication skills. I handled customer complaints promptly and professionally, referring unresolved issues to appropriate departments for further investigation. Additionally, my experience as a Compliance Officer at Tanfeeth (Emirates NBD) honed my ability to maintain integrity in financial records and respond to inquiries accurately.