Network Support Specialist – Remote

Job Description

We are seeking a highly skilled and motivated Network Support Specialist to join our IT team. The ideal candidate will have strong expertise in network administration, Cisco networking, and IT support to ensure the smooth operation and security of our infrastructure.

Key Responsibilities

• Provide technical support for network and system issues.
• Install, configure, and maintain LAN/WAN, firewalls, and VPN solutions.
• Monitor network performance and troubleshoot connectivity problems.
• Collaborate with IT security teams to ensure compliance with organizational policies.
• Perform network upgrades, patching, and system enhancements.
• Document network configurations, policies, and procedures.
• Assist in disaster recovery planning and cloud networking support.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2–4 years of proven experience as a Network Support Engineer or IT Support Specialist.
• Hands-on experience with Cisco routers and switches, firewalls, and wireless networks.
• Strong knowledge of TCP/IP protocols, DNS, DHCP, and VoIP.
• Relevant certifications such as CCNA, CompTIA Network+, or Microsoft Certified Solutions Expert (MCSE) preferred.
• Excellent communication and problem-solving skills.

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