About Candidate

I am an IT professional with 14+ years of experience, including 3+ years leading Agile teams and over 10 years working in MES and industrial automation projects. I specialize in facilitating full Scrum lifecycles, coaching teams on Agile practices, and enabling cross-functional collaboration to ensure successful project delivery.

My hands-on MES experience allows me to bridge technical expertise with Agile leadership effectively. I am skilled at influencing stakeholders, resolving conflicts, and fostering team motivation to achieve organizational goals.

I am passionate about enabling teams to self-organize, uphold Scrum principles, and deliver high-value outcomes. I look forward to bringing my experience and leadership to contribute meaningfully as a Scrum Master.

Nationality
Indian

Location

Education

B
Bachelor Degree of Information Technology 2006
University of Mumbai

Technical Training & Project Work Trained in C, C++, OOP, VB, Security with hands-on practice developing small desktop applications. Gained foundational knowledge in IT security protocols, routing concepts, and secure network operations. Built a biometric attendance application using VB for automated student attendance tracking. Implemented fingerprint capture and verification modules, improving accuracy and reducing manual tracking errors.

Work & Experience

A
Assistant Consultant - Functioned As Scrum Master , Technical Lead Jan 2020 - Feb 2023
Tata Consultancy Services

Led Agile delivery across multiple cross-functional teams (5–8 members each) for modernization, migration, and manufacturing-focused initiatives. Facilitated Scrum ceremonies, backlog refinement, and continuous improvement, improving delivery timelines by up to 15–25%. Streamlined processes by driving automation, reducing manual effort by 20%, and lowering rework by 25%. Guided teams through legacy modernization and database migration efforts, cutting technical debt by 30% and enhancing system scalability, stability, and performance. Collaborated with developers, ERP, integration, manufacturing SMEs, and vendors to ensure issue resolution, smooth releases, and high-quality increments while mentoring teams on Agile best practices. Detail-oriented in documenting requirements, user stories, and acceptance criteria to ensure clarity and traceability. Implemented a Kanban board in ServiceNow for a 5-member MES support team handling ~100 monthly tickets, improving workflow visibility and operational efficiency. Facilitated daily stand-ups and retrospectives to strengthen alignment between support and development teams. Streamlined lead time and automated recurring issues, reducing ticket resolution time by 25%, improving SLA compliance, and enabling self-healing mechanisms to prevent repeat incidents. Able to navigate differing stakeholder perspectives and support consensus-driven decision-making.

A
Assistant Consultant - Technical Lead / Senior Developer Oct 2012 - Dec 2019
Tata Consultancy Services

Client Name: Avery Dennison Onshore Experience: Avery Dennison, Netherlands & United States (Ohio - Mid West) Partnered with clients and vendors to deliver end-to-end technical solutions using C#, .NET, Ignition, Python, and SQL. Optimized backend components to improve performance and reduce development time by 20%. Managed documentation, schedules, and testing, achieving 95% on-time delivery while reducing maintenance effort by 40% and production bugs by 30%. Experienced in facilitating requirement workshops and stakeholder discussion.

I
IT Analyst Feb 2009 - Sept 2012
Tata Consultancy Services

Client Name: TCS Internal Contributed to cross-functional feature delivery, resolved critical bugs improving stability by 35%, and created documentation that cut troubleshooting time by 40%. Engaged in client requirement gathering, testing, and code reviews, laying a strong foundation in quality-focused development and collaboration.