About Candidate

Strong communication, independent, problem solving, time management, adaptivity, organized and team player

Nationality
Honduran

Location

Education

B
Bachelors of Applied of Business, Health Service Administration 2015-2016
Monroe University

Bachelors of Applied Business, Health Service Administration

A
Associates of Applied of Business, Medical Administration 2013-2015
Monroe University

Associates of Applied Business, Medical Administration

Work & Experience

P
Practice Supervisor Gyn Oncology April 2025 - Present
Westchester Medical Center

Oversees daily practice operations. Identifies and resolves operational problems. Supervises assigned personnel. Reconciles employee time sheets and maintains leave records. Prepares payroll for employees and physicians. Assists with hiring and training of assigned staff. Orders and maintains office/medical supplies. Ensures patients visits are locked and billed, jellybeans are addressed, patient inquiries are answered, referrals/precepts are obtained, tasks in the EMR are addressed and portal inquiries are attended. Oversees daily payment reconciliation. Is, or becomes an ECW super user Performs other related duties as directed or required. Maintains patient confidentiality. Provides coverage to front office as needed.

S
Supervisor for Patient Services Representative Department, Women’s Health and Pediatrics October 2023 - April 2025
Ryan Health

Responsible for overseeing Cashiers, Registration, Women’s Health and Pediatric PSR team. Assisting non-clinical needs for Providers. Creating staff schedule. Processing payroll. Overseeing staff registrations. Assisting in coverages, checking in and checking out patients Report to the Manager. Assisting on creating OR cases for booking patients.

P
Patient Access Supervisor June 2022 - October 2023
Garnet Health-Catskills

Responsible for dealing with the work process and preparing fresh recruits on how they can best serve clients and groups of representatives, managing a union team, ensuring daily department coverage for all patient access areas. Overseeing outpatient, radiology and emergency room area. Processing payroll. Creating staff schedule. Overseeing staff registrations. Check-in patients for current appointments. Processing authorizations for upcoming radiology appointments and same day surgeries. Working and clearing out ADT work queues. Collect copayments.

P
Patient Access Representative April 2017 - June 2022
Garnet Health Catskills

Emergency Room: Arriving patients, direct admission from another hospital and registering (Demographics, Insurances, Signature, Collecting Copays). Getting the admission booklet fill out and signed by patient. Outpatient: Registering patient for lab work, x-rays, EKG’s, etc. Calling patients for surgical procedures and verifying demographics and insurance information. Calling patients to schedule radiology appointments. Registering specimens for the laboratory in the system. Handling death certificates. Preceptor Trained, working on patient's WQ's that are assigned to me.