L*****e
About Candidate
Results-driven professional with 5+ years of experience in customer success, sales leadership, and virtual operations across multiple US industries. Proven track record managing CRM platforms (Salesforce, HubSpot), leading teams of 10+ members, and consistently exceeding targets by up to 120%. Skilled in executive support, calendar management, process optimization, and leveraging AI tools to streamline operations. Fluent in English (C1) with a proactive, solution-oriented mindset.
Nationality
Location
Education
Basic education
Certificate about marketing but also included Microsoft usage and AI tools.
Course about business success, and how to manage it.
Work & Experience
Handled disputes for a financial company in the USA through phone calls and emails. Had a 95% satisfaction rating, and prepared management daily reports.
Superviser and trained sales advisors, managed digital systems to optimize the operations of the sales department and sold telecommunication services.
Directed and organized the marketing department of a small company. Increased visibility and engagement by 100% in 3 months. Coordinated administrative tasks, and document organization.
Executive support, administrative assistance, led and monitored a team of 10 representatives, improved performance by 80% in 2 months, optimized CRM workflows and managed email marketing.
