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• Applied specialized knowledge of service line, sector, and operations roles to make independent decisions, successfully accomplishing 95% of project, administrative, and operational objectives on time. • Supported Risk Consulting staff with over 150 separations, transfers, performance reviews, salary adjustments, mobility, and relocation tasks annually, ensuring compliance and efficiency. • Identified and resolved administrative issues, implementing solutions that improved efficiency by 20% and productivity by 15%. • Built and fostered relationships with internal and external business leaders and stakeholders, enhancing collaboration and achieving 90% satisfaction rates. • Liaised with service line and core business service personnel to track and coordinate executive work/projects, managing information and responding to requests with 98% accuracy and promptness. • Processed transactions such as transfers, separations, and compensation changes in SuccessFactors, maintaining a 100% accuracy rate. • Anticipated and applied knowledge of leaders’ priorities to manage complex and constantly changing calendars, achieving 99% scheduling accuracy. • Collaborated with business personnel to coordinate executive projects, handling requests promptly and improving response times by 25%. • Managed Talent Consultant calendars, anticipating priorities in a dynamic environment, ensuring 95% alignment with business needs. • Oversaw HR activities such as reviews, promotions, onboarding, surveys, feedback, and offboarding, achieving 85% employee satisfaction. • Prepared reports and gathered data for HR projects, sharing results with relevant teams and improving data-driven decision-making by 30%. • Managed confidential information securely through restricted access channels, maintaining 100% confidentiality. • Applied firm policy knowledge and independently drafted business documents with leadership and communications teams, ensuring 100% compliance. • Coordinated executive tasks with service line groups for efficient handling, ensuring clear communication between clients and HR, achieving 95% task completion rates. • Communicated effectively and professionally with all levels, including senior leaders, with sensitivity to matters requiring diplomacy, achieving 90% positive feedback. • Managed multiple projects, set priorities, and maintained workflow, completing 100% of projects on time. • Identified process inefficiencies and recommended improvements, mentoring junior staff through workshops and coaching, resulting in a 20% increase in team productivity. • Took on special assignments as needed, successfully completing 100% of assigned tasks including several hundreds of updates in the Talent Contact Tool.

• Collaborated directly with high-profile executives globally, overseeing all aspects of the candidate lifecycle, including scheduling, data management, enhancing candidate experience, and coordinating travel logistics, resulting in a 20% improvement in candidate satisfaction scores. • Demonstrated ownership and expertise in Recruitment Coordination for the Global Specialty Recruiting team, delivering a meaningful and immediate impact on the recruitment experience for principal-level candidates such as Principal Engineers, Scientists, Designers, and Executives, reducing time-to-hire by 30%. • Served as the primary point of contact for candidates, providing comprehensive information and assistance throughout the interview process, achieving a 95% positive feedback rate from candidates. • Coordinated approximately 35 to 40 on-site and virtual interviews per period, working in partnership with Executive Assistants who support senior leadership, ensuring 100% adherence to interview schedules. • Ensured an exceptional candidate experience by maintaining consistent follow-up, delivering high-quality work, and communicating within a Service Level Agreement (SLA) of 24 to 48 hours for executive candidates from initial contact through start date, resulting in a 15% increase in candidate retention. • Maintained and updated candidate information within the HIRE database, ensuring relevant stakeholders have appropriate access to necessary data, improving data accuracy by 25%. • Enhanced candidate experience by providing timely updates throughout the recruitment process, consistently generating positive feedback from applicants, with a 20% increase in overall satisfaction. • Efficiently managed complex calendars and scheduled both internal and external meetings, achieving a 99% scheduling accuracy rate. • Oversaw multiple tasks and action items—including documentation, follow-up, and preparation—ensuring accurate and prompt completion of deliverables, improving task completion rates by 30%. • Coordinated candidate interviews with hiring managers, facilitating a seamless and effective interview process for all participants, reducing interview scheduling conflicts by 40%. • Administered and maintained applicant tracking systems and candidate management processes to ensure operational accuracy and efficiency, enhancing system reliability by 20%.

• Monitored project timelines and oversaw team performance, ensuring 100% of objectives were met within established budgetary parameters using Microsoft Project. • Coordinated procurement activities with external vendors and third-party providers for items beyond internal capabilities, supervising project implementation to maintain alignment with specifications and uphold rigorous quality standards, achieving a 20% cost reduction. • Administered all components of the Employee Referral Program, including submission processing, progress tracking, and management of SAP Payment Forms related to referral payouts, increasing referral hires by 15%. • Performed audits and compiled expense reports for the Senior Diversity Director of North America, ensuring 100% compliance with financial regulations using SAP Concur. • Prepared and submitted invoices, compliance documents, and sponsorship applications supporting diversity initiatives and organizational memberships, achieving a 30% increase in sponsorship approvals. • Managed the Leader’s calendar by arranging meetings, conferences, speaking engagements, and facilitating travel plans and accommodation as needed, improving scheduling efficiency by 25% using Microsoft Outlook. • Served as an organizational representative at job fairs, community events, and recruitment functions at both departmental and public forums, enhancing the organization's visibility and attracting 10% more candidates. • Coordinated communication regarding invoicing and payment processes with vendors, actively mitigating risks by validating invoice details, costs, and authorizations, reducing payment errors by 15%. • Collaborated with internal business units and vendors to streamline procedures, address challenges, and implement new projects; communicated findings and recommendations to management and departmental teams, resulting in a 20% improvement in process efficiency. • Executed diverse and advanced administrative responsibilities with considerable autonomy, exercising sound judgment and initiative, achieving 100% task completion on time.