C*****r

COLLEAGE BOARD FINANCIAL AID SUPPORT

About Candidate

Linux-focused Infrastructure Engineer with 20+ years of hands-on experience supporting, automating, and optimizing large-scale environments across AWS, VMware, Red Hat, and enterprise datacenters. Highly effective in short-term contract roles requiring rapid onboarding, deep troubleshooting, and stabilization of critical systems. Strong background in automation (Ansible, Terraform, Bash, Python), monitoring (Splunk, SolarWinds, Nagios, Dynatrace), and cloud operations. Known for reliability, ownership, and delivering results under pressure. Actively expanding skills in Python and AI/ML.

Salary
USD
Nationality
American
Certifications

Certification, Google AI Essentials
Certification, Red Hat Linux Systems Administration, Pace University
Certification, Unix Systems Administration, New York University
Certification, ITIL V.3 Service Management

Iqama
Resident

Location

Education

A
Aeronautics
Embry-Riddle Aeronautical University

Work & Experience

C
COLLEAGE BOARD FINANCIAL AID SUPPORT SEPT 2025 - DECEMBER 2025
ALORICA

Short-term customer support role while completing advanced technical training. ● Supported students and parents navigating College Board financial systems ● Logged and tracked interactions using Salesforce ● Maintained call center productivity standards

L
LEAD OPERATIONS ENGINEER AUGUST 2023 - DEC 2024
LUMEN TECHNOLOGIES

● Gained extensive experience on Red Hat Enterprise Linux 8 / Windows AWS instances ● Extended Disk Volumes on AWS RHEL 8 Instances for production ● Performed Ansible and Terraform deployments using Azure Dev Ops, built bash and python scripts to check deployments ● Performed daily AWS checks on CloudWatch for sbc restarts, syslog data and low credit balance alarms, Direct Connect, Health Check dashboard for upcoming jobs and Fleet Manager for connection checks ● Gained experience using Splunk to filter errors ● Performing deployment tests on AWS instances using RHEL 10 on test environments. ● Gained experience using SolarWinds, performed SW upgrades, installed Server Application Monitors and volumes ● Used AWS to install SW agents on test and production environments ● Wrote Morning Reports of all Splunk, SolarWinds and AWS issues from the night before and assigned ServiceNow tickets ● Performed Memory and CPU upgrades on AWS instances ● Assisted Security Teams to validate new security & network features of RHEL10 on production environments