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About Candidate
I am a disciplined and methodical professional with over 8 years of experience at the intersection of Information Technology and academic research. My career is defined by a commitment to integrity, technical excellence, and “Technical Vulgarization”—the ability to translate complex data and IT concepts into actionable insights for diverse stakeholders. I thrive in remote-first environments, bringing a principled work ethic and a “lifelong learner” mindset to every project.
Key Skills & Research Competencies
Large-Scale Data Coordination: I am currently serving as a Research Assistant for three high-impact healthcare projects, where I coordinate baseline assessments for 10,000 participants and track complex KPIs across multiple pillars like Nutrition and Digital Health adoption.
Systems Evaluation: I have a proven track record of identifying technical measures for medical documentation and pilot-testing digital tools to ensure field usability.
Technical Infrastructure & Security: My background as an IT Officer includes managing VoIP systems, firewalls, and Active Directory for over 100 users, ensuring 100% data integrity through rigorous backup protocols—a vital skill for protecting sensitive research data.
Operational Excellence: I am adept at project documentation, technical bid appraisals, and resource budgeting using Agile methodologies.
Why I am a Strong Fit I offer a unique blend of “boots-on-the-ground” research experience and high-level technical proficiency. Whether I am analyzing barriers to digital literacy in rural settings or supervising the deployment of secure network environments, my work is always guided by a spirit of deep commitment and a drive for fruit-bearing results. I am ready to leverage my expertise in remote IT operations and quantitative data collection to contribute immediately to the success of the Info Resume Edge team.
Salary
Nationality
Training & Workshop
• Remote Tech: Windows Server, Active Directory, Office 365, VoIP Systems, Firewall/VPN Admin.
• Certifications: Firefighting Level 1 (Uganda Police Force, 2021); Life at the Crossroads (2006).
• Languages: English (Native Proficiency), Afrikaans (Proficient).
Iqama
Location
Education
A comprehensive three-year degree designed to blend theoretical knowledge with high-level practical IT skills. Because you achieved a Second Class Upper Division, your transcript reflects excellence across several critical pillars of the curriculum: 1. Core Curricular Pillars The program is structured to cover the full spectrum of modern IT needs, which is why you were able to transition so effectively into roles like IT Officer and Research Assistant: System Administration & Infrastructure: You studied the fundamentals of Computer Networks & Data Communications, Network Configuration, and Operating Systems Principles. This provided the groundwork for your experience managing VoIP and VPN systems. Software & Web Development: The course includes Principles of Programming, Object-Oriented Programming (OOP), and Web Development and Management, which likely informed your ability to test digital tools for research. Data & Information Management: You excelled in Database Development and Management (I & II) and Information Systems Management, core skills you now use for maintaining data integrity in large-scale health-tech projects. Security & Audit: One of your strongest academic areas was Network and Information Security and Information Systems Audit, which directly aligns with your professional focus on digital security and Zero Trust advocacy. 2. Research Focus Crucially for your current role, the BIT course at Cavendish includes a dedicated module on Research Methodology in Computing and a final Graduation Project. This training is what allows you to handle: Quantitative data collection. Technical bid appraisals. ICT needs analysis reports. 3. Professional & Ethical Development Cavendish emphasizes "Technical Vulgarization"—a term you use in your cover letters—which stems from their focus on Communication Skills, Learning Skills for Employability, and Professional Issues in Computing. These modules teach IT professionals how to communicate effectively with non-technical stakeholders. Program Objectives You Met: Critical Thinking: Analyzing the impact of technology on society (e.g., your work on digital health adoption). Data Integrity: Ensuring privacy and rational decision-making based on inferred data. Agile Management: Applying project planning and management principles to real-world infrastructure deployments.
Work & Experience
Advanced Troubleshooting & Communication: Provided 2nd line troubleshooting and supervised support for the Internal Communications Voice-over-Internet Protocol (VoIP) System, enhancing connectivity and resolving complex network (LAN) and telephony issues to minimize downtime. Endpoint Security Management: Managed vendor contracts and collaborated with external service providers for the deployment and delivery of antivirus solutions, ensuring robust network security for over 100 users. Infrastructure and Deployment: Performed configuration and setup of end-user workstations and supervised key network infrastructure projects, including the upgrade of the Firewall to improve network security posture. Project and Vendor Coordination: Conducted technical appraisals of ICT infrastructure bids and coordinated with service providers for system upgrades, demonstrating strong vendor management and project assistance skills. Needs Assessment & Documentation: Developed a user-specific ICT Needs Analysis Report, translating business requirements into technical documentation and guiding future procurement decisions.
