Salesforce Admin
Job Description
LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked’s end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
LetsGetChecked is seeking a highly motivated and experienced Salesforce Administrator to join our team. As a Salesforce Admin, you will be a part of our Salesforce Team and work with our internal business stakeholders to deliver functionality and features to meet business needs. You will be responsible for understanding, documenting, and communicating business needs to ensure the successful delivery of solutions within our Salesforce platform. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of Salesforce functionality and agile methodologies.
Responsibilities:
- Production Management: Be responsible for managing our production environments. Ensure new features from our development team in Ireland and Portugal are deployed within release windows, help with testing and troubleshooting.
- Planning and Requirements: Join planning sessions with the Salesforce team, build an understanding of the business processes and stakeholder requirements.
- Documentation and Communication: Document requirements using methods such as process flows, user stories etc.
- Agile Delivery: We build and deliver in an agile environment, and collaborate with development teams across our AWS services.
- Development Processes: Ensure features are developed and delivered through the appropriate Salesforce development environment pipelines, ensure production releases happen smoothly.
- Stakeholder Collaboration: Collaborate with stakeholders to ensure requirements are met and new features are successfully delivered.
- Business Support: Provide day-to-day support for our users across Sales and Service, escalate any issues with colleagues in the Salesforce team.
- Solution Collaboration & Communication: Communicate and collaborate on solution design with Salesforce Team colleagues, ensuring clarity and alignment with other development efforts.
- User Acceptance testing: Assist on the user acceptance testing of functionality deployed in Salesforce.
Qualifications and Skills:
- 3-4+ years experience as a Salesforce Admin.
- Experience managing production environment, DevOps
- Demonstrated ability to gather and document functional requirements.
- Experience working in agile project environments, Jira platform.
- Strong communication and interpersonal skills.
- Ability to collaborate effectively with stakeholders and technical teams.
- Experience in providing support for Salesforce users on a daily basis.
- Experience managing user acceptance testing.
- Jira for ticket management, user stories, release notes etc.
- Development and deployment process knowledge – GitHub, Devops Center
Preferred Qualifications:
- Additional Salesforce certifications – Advanced Admin, Platform App Builder, Advanced Admin
- Experience with Flows, integrations, cross-team work.
Benefits:
Alongside a base salary range of $80,000 – $110,000 we offer a range of benefits including:
Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and up to 16 weeks of paid parental leave for a birthing parent, and up to 8 weeks of paid bonding leave for non-birthing parents, and up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member, and a Lifestyle Spending Account allowance each month.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/
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