W*****b

• Contracted to Dubai Federal National Council for managing and operating FNC's wired and wireless network infrastructure from access to distribution and core, as well as its server farm of physical and virtual servers. • I Integrated Cisco Identity Services Engine (ISE) to control all endpoints network access and Cisco Catalyst / DNA Center for central management of all FNC network devices. • Under contract with Tata Consultancy Services (TCS), I led to completion, while managing the deployment technical teams, several wireless consolidation projects aiming to reduce a multitude of wireless SSIDs to only the few necessary corporate ones in more than 500 large stores for Landmark Group’s Gulf countries and Egypt. The network was built with Cisco routers and switches and Extreme wireless controllers and access points.

• Thanks to partnerships with Cisco, BT, AT&T, and other global vendors, I implemented various network solutions and completed break and fix requests for more than 50 of their clients per year. • I brought to completion several network migration projects, notably, one client shifting to a new security vendor, replacing the edge firewalls in 60 departments and the core data center firewalls, re-applying the security policy, and phasing out the existing vendor along the way. • My outstanding support, distinguished implementation services delivery, which consistently meet the contracted service level agreement (SLA), directly impacted the customers’ decision to renew their annual maintenance contract, the AMC covering the entirety of their network devices.

• I owned a lab of 3 racks of network and security devices located in the office to test potential customer network solutions through proof of concept. • I contributed in Cisco projects implementations, and continuous learning with the team to earn Cisco certificates, which helped NCR achieve Cisco gold partner status in the Gulf region • I was selected as resident engineer for a prominent government client to conduct the network operations on premises along with the customer’s IT team. • In this role, I got extensive experience in ISP environments, from WAN deployments, network monitoring, troubleshooting and fault finding, to core bandwidth and links management.