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• Involved in Microsoft 365 Suite administration, managing user accounts, licenses, and security settings through the Microsoft 365 admin center • Implemented data governance policies within Microsoft 365, including data classification, retention policies, and sensitivity labels • Managed Group Policy Objects (GPO) to align on-premises user and device configurations with Microsoft 365 security and compliance standards. • Managed Microsoft 365 tenant configurations, including domain management, authentication settings, and service configurations • Administered Microsoft 365 license allocations, optimizing license assignments based on user roles and organizational needs • Managed Office 365 licensing through the Microsoft 365 admin center and Azure AD group-based licensing, ensuring accurate assignment, compliance, and optimization across all user tiers. • Managed Microsoft 365 Copilot across productivity apps, managing licensing, data access policies, and compliance boundaries to ensure secure AI-driven user assistance within organizational governance. • Administered Microsoft Exchange server 2019 managing mailbox configurations, transport rules, and overall system health • Led Exchange migrations from on-premises to Exchange Online, ensuring mailbox, calendar, and public folder transitions with zero user disruption.