J*****a
About Candidate
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- Salesforce Developer/Admin with 6+ years of end-to-end experience in designing, customizing, and deploying scalable Salesforce solutions.
- Strong expertise in Apex (Classes, Triggers, Batch, Schedulable), LWC, Aura, and Visualforce development.
- Proficient in Flows, Process Builder, Approval Processes, Validation Rules, and Salesforce declarative automation.
- Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and custom applications.
- Solid knowledge of data modeling, custom objects, junction objects, master-detail/lookup relationships, and schema design.
- Experienced in REST/SOAP API integrations, external services, callouts, and middleware-based interfaces.
- Skilled in SOQL/SOSL, asynchronous Apex, governor limit optimization, and performance tuning.
- Strong command of security model: roles, profiles, permission sets, sharing rules, org-wide defaults, and field-level security.
- Familiar with deployment pipelines using Change Sets, Git, Workbench, VS Code, and CI/CD tools.
- Proven success working in Agile/Scrum environments—user stories, sprint planning, UAT, and production support.
- Ability to collaborate with business stakeholders, architects, QA, and cross-functional teams to translate requirements into scalable technical solutions.
- Experienced in transforming complex business requirements into scalable Salesforce architecture that reduces manual effort and accelerates process automation.
- Strong background in Lightning migration, upgrading Classic orgs to Lightning Experience, rebuilding pages using LWC, and optimizing user workflows.
- Proven ability to troubleshoot performance issues using debug logs, Apex replay debugger, Chrome dev tools, and API monitoring to deliver stable, high-quality releases.
- Skilled in integrating Salesforce with third-party applications using OAuth 2.0, Named Credentials, Connected Apps, and secure API communication standards.
- Adept at leading end-to-end delivery cycles, mentoring junior developers, conducting code reviews, and ensuring adherence to Salesforce best practices and coding standards.
- Certified Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform Developers, and Salesforce AI Associate, with an active Trailblazer profile and commitment to continuous learning and platform best practices.
Nationality
Looking for Job Title
Iqama
Location
Education
Work & Experience
● Designed, developed, and maintained enterprise-level Salesforce solutions across Sales Cloud and Service Cloud, supporting complex business workflows and high user volumes. ● Developed Apex Classes, Triggers, Batch/Queueable processes to automate complex insurance workflows and policy lifecycle operations. ● Built Lightning Web Components (LWC) for policy creation, claims updates, broker self-service, and real-time data validation. ● Designed scalable data models including custom objects, relationships, and schema updates to support underwriting and claims processes. ● Replaced legacy Process Builders with Record-Triggered Flows improving system reliability and performance. ● Integrated Salesforce with external eligibility and policy systems using REST APIs, handling authentication, callouts, retries, and error logging. ● Built and configured Experience Cloud portals for agents and brokers enabling secure document access and policy lookups. ● Optimized SOQL queries, bulkified triggers, and refactored Apex logic to stay within governor limits and increase performance. ● Implemented roles, profiles, permission sets, OWD, and sharing rules to align with HIPAA and insurance compliance requirements. ● Designed dashboards and reports for policy renewals, claims tracking, and agent performance analytics. ● Collaborated with product owners, business teams, QA, and architects to deliver high-quality sprint releases. ● Led release management includes sandbox refreshes, deployment validations, and post-deployment issue resolution. ● Implemented logging frameworks, exception handling, and audit tracking for critical insurance transactions. ● Enhanced Lightning Record Pages using Dynamic Forms, Lightning App Builder, and custom LWC to improve user productivity and reduce clicks. ● Implemented Platform Events and asynchronous patterns to manage high-volume insurance transactions and inter-system communication. ● Designed and executed end-to-end unit testing strategies achieving 85%+ Apex code coverage across multiple insurance modules. ● Created reusable Apex utility classes and framework components to standardize error handling, API integration patterns, and logging processes. ● Partnered with business teams to identify automation gaps and delivered scalable solutions that reduced manual processing time by 40%+. Environment: Salesforce Lightning, Sales Cloud, Service Cloud, Experience Cloud, Apex, Lightning Web Components (LWC), Aura Framework, Visualforce, SOQL/SOSL, REST APIs, JSON/XML, Named Credentials, Platform Events, Data Loader, Workbench, Git, VS Code, Postman, JIRA, Copado (exposure), Sandbox Management, Agile/Scrum.
