M*****n

IT Support Admin/Linux

About Candidate

Self-directed Linux System Administrator with hands-on experience supporting enterprise Linux production environments, including system configuration, patching, hardening, monitoring, and troubleshooting. Self-directed Linux System Administrator with hands-on experience supporting enterprise Linux production
environments, including system configuration, patching, hardening, monitoring, and troubleshooting. Strong background in Linux automation using Ansible and shell scripting, with experience integrating CI/CD and DevOps practices to improve reliability and efficiency. Skilled in AWS, Jenkins, containerized workloads,
and cross-team collabzoration to deliver secure and scalable systems.

Salary
USD
Nationality
USA
Iqama
Resident

Location

Education

B
BS Information Technology 2013-2017
University of Sargodha, Punjab, Pakistan

Work & Experience

I
IT Support Admin/Linux Aug 2025 - Present - Aug 2025 - Present
Amazon, Remote

• Provide escalated IT support across Linux, Windows, and macOS environments, troubleshooting OS, application, access, and performance issues. • Administer and support production Linux systems, ensuring availability, stability, and operational continuity for business-critical services. Perform advanced Linux troubleshooting and RCA using logs and command-line tools to resolve service failures, storage issues, and performance degradation. • Support network connectivity and access issues, including DNS resolution, port reachability, and service availability. • Manage incidents and requests using ServiceNow, maintaining clear documentation and runbooks to reduce MTTR. • Support patching, system hardening, and security best practices, validating configurations and service health post-maintenance. • Assist with automation and scripting initiatives to improve operational efficiency and reduce manual effort. • Monitoring system health and services, proactively identifying risks related to CPU, memory, disk, and I/O utilization

L
Linux System Administrator University of Pacific, Stockton - Jul 2025
University of Pacific, Stockton