Eithar Al-Wassabi

Therapeutic Products Specialist

About Candidate

Salary
SAR
Nationality
Yemeni
Training & Workshop

Learned to develop and refine innovative business models for new ventures.
•Gained techniques for effectively pitching business ideas to investors and stakeholders.
•Acquired methods for brainstorming and generating creative business ideas.

Looking for Job Title
Customer Service Supervisor
Iqama
Transferable

Location

Education

S
Saudi Secondery School Certificate 2015 – 2017

Work & Experience

T
Therapeutic Products Specialist 2023 - to date
Labayh App

Establish and oversee support groups, ensuring high-quality services that benefit clients by fostering a supportive community. •Develop training programs for specialists to provide support sessions and therapeutic services, and recruit qualified professionals to expand service offerings. •Train specialists on therapeutic programs, supervise the quality of these services, and attract specialists to deliver them, ensuring client satisfaction and high service standards.

C
Customer Service Supervisor 2021 - 2023
Labayh App

Developed and implemented comprehensive training programs for customer service staff to enhance their skills and knowledge. •Led the resolution of complex customer issues, ensuring prompt and satisfactory solutions. •Continuously analyzed customer feedback and service metrics to identify areas for improvement. •Managed loyalty programs to reward repeat customers, increasing retention and satisfaction through personalized services and incentives.

C
Customer Service Representative 2019 - 2021
Labayh App

Provided professional, empathetic and efficient support to users, addressing inquiries and resolving issues related to the app's services. •Assisted clients in navigating the platform, scheduling consultations, and managing accounts to ensure a seamless user experience

A
Accountant 2017 - 2018
Bawadir Al-Khaleej