O*****i
About Candidate
A results-driven professional with over 10 years of experience in customer service, logistics operations, and emergency management. Proven track record of enhancing operational efficiency, achieving high levels of customer satisfaction, and leading teams to success. Known for strong analytical skills, adaptability, and a hands-on approach to leadership. Eager to leverage my experience and expertise in a challenging role within your organization.
Salary
Nationality
Certifications
CNA Certification, Kwader Training Centre, 2011 English Conversation Course, Queen Rania Centre, 2009 • All of Us Jordan Youth Organization, 2012 • New Policemen Qualification, Prince Hussein Police Training School, 2015 • Self-Defence and Security Skills, King Abdullah II Training City, 2015 • First Aid and Emergency Management, Command and Control Centre, PSD, 2016 • Operations Management in Emergency Response, PSD, 2016 • Advanced English Language Training, King Abdullah II Training City, 2018
Looking for Job Title
Iqama
Location
Education
Work & Experience
Increased adherence to Service Level Agreements (SLA) by over 10% through effective monitoring and operational strategies. Improved Quality Assurance (QA) scores by 5%, ensuring high standards across customer service operations. Developed training initiatives and provided coaching, resulting in over 80% of team members reaching high task completion rates. Strengthened client and customer relations, leading to enhanced service delivery and customer satisfaction.
