Roles and Responsibilities: ❖ Maintained cleanliness and organization of public areas, ensuring a welcoming and professional environment for guests. ❖ Assisted in the preparation and readiness of guest rooms, adhering to high standards of cleanliness and presentation. ❖ Responded promptly to guest requests and provided exceptional service to enhance

I have a diverse background in both technology and customer service, with experience as a Business Solutions Officer at ZEMYD, where I managed Learning Management Systems (LMS), optimized system performance, and provided technical solutions for employees. Before that, I worked as an IT Lecturer

Greeting and welcoming visitors professionally. Answering and directing phone calls. Managing emails and correspondence. .Scheduling and managing appointments. Maintaining records and filing documents. Handling office supplies and inventory. Assisting clients with inquiries. Providing information about the company. Resolving minor customer complaints. Directing visitors to appropriate departments. Communicating messages to staff. Coordinating office meetings and travel arrangements.

Passionate and experienced professional with nearly a decade of expertise in administrative and managerial roles. With years of experience in air terminal operations , i have gain a lot of service appreciations and awards. Demonstrated success in executing company quality policies with keen focus on safety. Skilled in