A*****y

With a proven ability to build and scale successful business operations from the ground up, I Successfully established Avanza Solutions as one of the dominant forces in the Punjab software market, surpassing competitors and driving substantial growth amidst fierce competition. Possessing a comprehensive skill set encompassing operational streamlining, facilities/office administration, full-cycle recruitment, people & culture, IT operations/infrastructure, project management, and budgeting. I excel at optimizing operations, building high-performing teams, and achieving exceptional business outcomes. ADMINISTRATION • Spearheaded administrative functions within the organization by demonstrating exceptional leadership in effectively translating the company's strategic vision into actionable plans by developing and implementing policies for regional operations across diverse departments (Administration, HR, IT, and Finance). • Implemented robust financial systems, ensuring budgetary control, accuracy, and efficiency. Built synergies with concerned outside departments including relevant government departments and agencies. • Oversaw comprehensive administration, encompassing property, equipment, supplies, housekeeping, food services, maintenance, safety, travel, event management, and transportation fleet management. Established a team of various field vendors for strategic partnerships while optimizing procurement, inventory, and managing contracts to mitigate risks and maximize resource utilization. HUMAN RESOURCE • Successfully Developed and Implemented a comprehensive talent acquisition strategy, increasing quality hires and reducing time-to-fill. Leveraged diverse sourcing channels, including job boards, social media, employee referrals, and campus recruitment to build a robust talent pipeline. • Developed and executed a sturdy training and development program, leading to a great improvement in employee performance and retention. Fostered a positive and collaborative work environment through effective employee relations and communication while acting as a liaison between senior management and employees. INFORMATION TECHNOLOGY • Build and manage the robust IT infrastructure across Punjab (Lahore & Islamabad), ensuring efficient operations. This involved analyzing technical needs and overseeing company policy development for IT architecture, security, disaster recovery, and service provision. I effectively collaborated with the IT team of HO to maintain and support company technology, keeping everything in top working order. • Optimized budget management to enhance overall company efficiency. Meetings with department heads to discuss system requirements, costs, and timelines, while meticulously examining IT budgets and expenditures. By implementing these cost-saving measures and innovative solutions, I demonstrably improved the company's IT operations. PROJECT MANAGEMENT • Collaborated closely with cross-functional teams to timely delivery and adherence to project goals success and client satisfaction.

Designed, developed, and implemented Management information systems that ensure a smooth flow of data through integrated reports and point-of-sale (POS) systems. This highlights my ability to create solutions that streamline data collection and analysis. • Determined technology needs and timelines for both headquarters and franchises, ensuring alignment with business priorities. Also streamlined support services for improved performance across all touchpoints. • Closely collaborated with Higher Management, departments, and specialists to ensure successful IT initiatives. • Successfully recruited, trained, and developed high-performing retail teams, focusing on exceptional customer service and sales achievement. • This highlights my strong communication, strategic thinking, focus on operational excellence, and collaboration skills, essential for leading successful IT projects. Technology: Visual Studio 2012, Windows Server 2012, .NET Framework 4.5 features and SQL Server 2008 R2

Spearheaded NTC digital transformation, ditching manual filing for a robust automated system that streamlined workflows and boosted efficiency. • Successfully accomplished the project by developing and implementing a completely new setup of Office Automation (Manual filling to Automated filling system) at National Telecommunication Corporation. • Built and trained a cross-functional team to conquer office automation projects. Managed/Administered and maintained crucial Servers like Oracle, Linux, and Active Directory across production, development, and testing environments. • Managing a project budget of PKR.100 million and securing a Departmental budget (IT) of PKR.300-500 million for 3 years. Led the training Sessions for users across Pakistan. • Coordinate steps with departmental managers to maintain the versions and controls related to all business processes allowing for “MANAGEMENT TOOLS” and repositories to hold accurate and current information related to the product. Technology: Oracle Application Server (Oracle 10g), OS Linux, Oracle Database, Microsoft Active Directory