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About Candidate
Account management
Conflict Resolution
Courteous Demeanor
Excellent Communication Skills
Management
Multi-line phone usage
Customer Service Oriented
Training
Scheduling
Market Research
Proficient with handling large sums of money
Telephone Inquiries
Strong Organizational Skills
Nationality
Location
Work & Experience
Client onboarding, managing existing client relationships, client retention, scheduled deposits into program, use of Salesforce and Five9 Lien resolution, deposit resolution, coordinate with internal departments such as sales and accounting, manage and disperse client funds held in a dedicated third-party escrow account Saw to the closing of the department as sole agent by negotiating accounts, scheduling creditor payments utilizing cashpro, saw to the completion of client accounts verifying all creditor payments were made accurately, making sure Zero Balance and UCC Terminations were uploaded to file and request if no, sending client graduation letters, and confirming any necessary refunds issued
