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About Candidate
As a Network Engineer with a strong background in designing, implementing, and maintaining secure and scalable network infrastructure, I am confident in my ability to contribute effectively to your team and help ensure the stability and performance of your IT operations.
Over the past 10 years, I have gained hands-on experience with a wide range of networking technologies, including routing and switching, firewalls, VPNs, and network monitoring tools. At my current role with Foundever, I was instrumental in redesigning the internal network architecture to increase throughput and reduce latency, resulting in a 30% performance boost. I am also proficient in working with Cisco ASA, Checkpoint, Huawei, Zyxel network devices.
I thrive in fast-paced environments where attention to detail, clear communication, and problem-solving are essential.
Salary
Nationality
Certifications
HCIP
CCNA - Expired
Looking for Job Title
Iqama
Location
Education
Work & Experience
Perform network design and capacity planning. Install and maintain network servers and network operating systems. Provide second level technical support to users concerning network operations. Diagnose problems with network equipment and performs equipment repair or upgrades when appropriate. Develop functional data recovery systems and techniques. Schedule and monitor backup of network data. Periodically restore files, applications, and the entire system on other network hardware to test backup facilities. Install, configure, and maintain network cabling and other networking equipment such as hubs, switches, and UPS. Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices. Install, configure, and maintain CIsco ASA firewall for maximum internal network protection. Create network Script for Auto deployment.
Ensures that network failures are restored in a timely manner. Participates in the review of catastrophic failures and provides feedback to prevent future occurrences. Reviews all RMAs for all vendors and platforms for accuracy and proper routing. Supports all IP scope additions and reclaims. Provides technical support during the rollout of new services and trains on new feature and technologies as required. Utilize monitoring tools to proactively identify problems with systems, applications, and networks. Contact internal and external customers proactively regarding service affecting outages. Work with service providers and vendors to drive issues to resolution. Handle failed hardware replacements (RMAs), firmware upgrade and network audits Troubleshoots IP Routing issues (BGP, OSPF, ECMP, Load Balancing, Asymmetric Routing). • Provides Firewall (Fortinet) technical support (Firewall Policy, IP Routing, SDWAN)
Able to hit the target 100% SLA for Service Assurance. Attend Internal and External meeting for the purpose of improvement or for the resolution of client’s issues. Created and training program and cheat sheet needed for Service Assurance such as Proactive Monitoring, faster resolution, and response time, and general database and tools for the team. Leads the team for technical training from basic to advance level of troubleshooting and network/security aspects. Created standardized procedures for isolation and resolution based on the ITIL framework and industry-wide practice. Trained SAS Team Leads for leadership skills for nurturing their engineers and how to do things better within a team. Planned for the KPI/KRA of the team and for future expansion. Escalation points of the group if the issue is already aging and needs much support.
Coordinate with the NOC team regarding their concerns, especially on their trouble tickets that need supervision. Advises NOC Head for the improvement of the team to finish all tickets in a short span of time. Leads the team for any escalation issues towards 3rd party and intra/inter-network issues. Can attend client meetings for the purpose of improvement or for the resolution of client’s issues. Proactively monitoring the network backbone of Converge to avoid further issues with latency, and congestion throughout the network.
