Enaam Jabrti

Assisted in strategy formulation for management and leadership using best practices. • Provided assistance with talent management, succession and optimization of human resources of various organizations throughout the Kingdom. • Developed and implemented specific training programs aimed at improving employee and leadership skills. • Completed organizational assessments to identify and suggested measures for performance gaps. • Designed competency models and performance appraisal systems for organizational growth. • Co-facilitated workshops and to promote a learning culture in the organization

Designed and developed comprehensive training programs tailored to departmental needs of the Hospital employees. • Revised training materials, manuals, and other educational resources. • Conducted multiple face-to-face and virtual training sessions and workshops for employees. • Used a variety of instructional methods to cater to different learning styles. • Assessed the effectiveness of training programs through evaluations, feedback, and performance metrics. • Analyzed multiple training outcomes using pre and post assessment to identify areas for improvement. • Implemented changes to training programs based on evaluation results. • Mentored Allied Health Trainees and supported less experienced trainers and instructors.

Managed clients’ accounts, facilitated transactions and provided automated banking services when required. • Provided customers with thorough knowledge of financial products and services which would be beneficial for them. • Responded to complaints in a proper manner and most importantly ensured the customer remained satisfied and loyal. • Ensured that all pertinent information pertaining to customers and their transactions was recorded properly. • Worked with colleagues to enhance service delivery and improve the processes.