Fahad Almansour

- Created Power BI dashboards to monitor employee performance, workforce allocation, and training needs. - Supported the recruitment and onboarding processes for specialized engineers, project managers, and automation experts. - Oversaw attendance tracking, payroll processing, and ensured compliance with GOSI regulations. - Analyzed HRIS data to improve talent deployment for large-scale infrastructure and automation projects. - Reduced onboarding time by enhancing integration procedures between HR systems and technical departments.

• Managed end-to-end operations for a startup food delivery app, overseeing vendor partnerships, logistics, and customer experience to drive business growth. • Developed strategic partnerships with home-based food businesses, ensuring compliance with quality standards and regulatory requirements. • Utilized data analysis to optimize delivery routes, reducing lead times and enhancing customer satisfaction. • Led customer service escalations, implementing retention strategies that boosted user loyalty and engagement. • Collaborated with cross-functional teams, including developers, to improve UI/UX, resulting in higher daily active user rates. • Supervised delivery drivers, support agents, and logistics coordinators to ensure smooth and efficient operations.

- Acted as the company's financial representative to banks, government ministries, and the Arab Monetary Agency. - Ensured the organization, security, and maintenance of all financial records and cash equivalents in accordance with established policies and procedures. - Participated in internal, external, and regulatory audits to protect company assets. - Processed, categorized, and recorded daily financial transactions, maintaining accurate records through journals and ledgers. - Managed the distribution and record-keeping of petty cash funds. - Diligently verified financial documents, ensuring proper maintenance and effectively communicating regarding all monetary transactions.

• Managed B2b Client Accounts, Nurturing Relationships And Driving Revenue Growth. • Conducted sales presentations to convert high-potential leads and surpass quarterly targets. • Utilized Crm Systems To Track Sales Activities, Manage Leads, And Maintain Organized Client Records. • Developed Customer Retention Strategies That Led To High Satisfaction And Repeat Business.- Managed B2B client accounts by nurturing relationships and driving revenue growth. - Conducted sales presentations to convert high-potential leads and exceed quarterly targets. - Utilized CRM systems to track sales activities, manage leads, and maintain organized client records. - Developed customer retention strategies that resulted in high satisfaction and repeat business.