G*****h

Manager Operations

About Candidate

Experienced Operations & Finance Leader | Process Optimization | Project Management | Automation & Lean Six Sigma

With over 17 years of experience in Operations, Finance & Accounting, and Project Management, I specialize in driving efficiency, optimizing processes, and leading high-impact initiatives. My expertise spans across financial reporting, bank reconciliations, general and payroll accounting, and strategic process transformations.

I have successfully led large-scale automation projects, system upgrades, and operational restructuring—delivering sustainable revenue growth and cost efficiencies. Leveraging Lean Six Sigma methodologies, I streamline workflows, enhance compliance, and improve financial controls.

As an Operations Manager, I thrive in fast-paced environments, aligning cross-functional teams, and ensuring seamless execution of business strategies. My leadership in governance, risk management, and stakeholder communication has consistently driven high-performance cultures and business excellence.

I am passionate about leveraging technology, data-driven decision-making, and innovation to transform financial and operational landscapes. Let’s connect and explore how I can add value to your organization.

Salary
AED
Nationality
Indian
Certifications

Lean Six Sigma Green Belt

Training & Workshop

Situational LEadership
Leader for Success

Looking for Job Title
Manager - Operations
Award

Best Asst. Manager and Manager awards multiple times during my tenure with MEtlife

Iqama
Resident

Location

Education

P
PG Diploma 2008
IMT Ghaziabad

one year specialized diploma in Financial and ops management

B
BAchelor of Commerce 2006
University of Delhi

Bachelor of commerce i.e. accounting and business management

Work & Experience

M
Manager Operations March 2015 - Aug 2024
MEtlife

As an Operations Manager, I led a cross-functional team of 22 members, overseeing critical financial processes such as daily bank reconciliations, intercompany invoicing, and balance sheet certifications. I implemented innovative solutions, including the ReconNET reconciliation tool and Robotics Process Automation (RPA), to enhance operational efficiency and accuracy. My role involved managing key projects like PeopleSoft Ledger Maintenance and Access Management, ensuring seamless functionality and compliance across global finance applications. I also collaborated with U.S. stakeholders to align financial processes with strategic objectives. Achievements: - Spearheaded the ReconNET transformation project, saving 10 FTEs and improving productivity. - Reduced reconciliation cycle time using Lean Six Sigma methodologies, saving 2.3 FTEs. - Pioneered RPA initiatives, saving 500 hours annually. - Successfully transitioned critical reconciliation processes to India, meeting all SLAs and KPIs. - Achieved CMMI Level 5 certification within the Finance department, demonstrating a commitment to process optimization.

T
Team Leader April 2012 - March 2015
NIIT Technologies

As a Team Leader, I managed payroll processing for over 1,000 employees, ensuring compliance and accuracy in all payroll tax audits. I developed and streamlined payroll processes, achieving a 30% reduction in processing time. Additionally, I oversaw Fixed Asset Accounting and Capital Expenditures, managing over 40,000 asset records. My role required close collaboration with clients to deliver customized payroll solutions, enhancing client retention and satisfaction. Achievements: - Reduced payroll processing time by 30% through process improvements. - Enhanced client retention by delivering tailored payroll solutions. - Minimized payment discrepancies and resolved documentation issues through effective collaboration.

F
Finance Specialist Apr 2007 - June 2011
Metlife

As a Subject Matter Expert, I managed the reconciliation of cash and check entries, ensuring financial accuracy and compliance. I prepared detailed financial reports for senior management and external auditors, providing key insights into organizational performance. My role also involved supporting audit preparation and maintaining thorough documentation to meet financial controls. Achievements: - Ensured consistency in financial data across systems through meticulous reconciliation processes. - Delivered comprehensive financial reports, facilitating informed decision-making. - Supported successful audit preparations by maintaining robust documentation.

Skills

Communication
92%
People LEader
100%
Risk management
96%
Internal / External Audits
98%
Strategic Planning
85%
Cross Functional Team leadership
100%
LEan Six Sigma
100%