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About Candidate
Over 20 years’ experience in Administrative Support.
• Arrange domestic and international travel using CONCUR, and DTS (Defense Travel System).
• Timekeeping for Director using Consolidated Automated System for Time and Labor Entry (CASTLE).
• Upload and track documents in the Electronic Document Management System (EDMS).
• Schedule meetings and conference calls using Teams, Zoom calls and Skype.
• Utilize strong interactions/interface with employees, clients/customers; coordinate highly complex administrative functions for a project team such as schedules, appointments, travel arrangements, update calendar.
• Effectively implement business strategies in office operations, and organizational leadership to achieve superior endeavors.
• Over 3 years of Data Entry experience, uploading badge request documents, scanning documents, and archiving documents.
• The ability to meet accreditation deadlines.
• Team player, motivating team members, fine-tuning monthly goals and multiple projects.
• Client-driven and results-oriented customer service.
• Professionally possess an effective combination of organization, communication, and problem-solving skills with commitment to customer satisfaction.
• Solid track record of applying analytical abilities in developing practical business solutions.
• Focused individual with electronic tracking and monitoring operations.
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Work & Experience
• Prepare and arrange travel for employees to include flight, train, and lodging in E2 travel system. • Prepare and submit vouchers for reimbursement when traveler returns from trip. • Upload documents and track progress in the Electronic Document Management System (EDMS) • Interface professionally with internal and external agency personnel and visitors to arrange and mange meetings. • Manage and coordinate conflict-free calendar management, schedule executive meetings (internally/externally), handle all meeting logistics such as agenda. Audio teleconferencing setups, securing conference locations, prepare meeting documentations, and track meetings actions for my Executive. • Control, organize and schedule calendars meetings for team. • Monitor, track, record, and assist Executive with all speaking engagement logistics and assist with providing correspondences (internal/external), track and manage all correspondences. • Greet and escort visitors, coordinate all travel logistics for local, domestic, and international travel. • Collaborate with assistants and departments obtaining materials for meetings, speeches, and conferences, manage and create staff material such as meeting agendas, attendee lists, and background information
• Prepare and arrange travel for employees to include flight, train, and lodging in E2. • Prepare and submit vouchers for reimbursement when traveler returns from trip.
Customs & Border Patrol (Washington, DC) • Control, organize and de-conflict schedules for Senior Executives. • Participate in weekly tag-up meetings. • Prepare in advance all meeting and travel materials required. • Keep inventory of team’s property (cell phones, laptops…). • Schedule meetings for team and directors. • Order supplies for team. • Prepare and update meeting documentations such as unclassified and classified material needed for meetings. • Prepare and submit work orders to the Technology Service Desk • Bi-weekly meetings in TEAMS. • Update information in SharePoint
• Answered incoming calls and directed to staff. • Scheduled appointments for resume writing and job research. • Scheduled conference rooms for staff. • Prepared in advance all meeting materials.
