N*****r
About Candidate
With over 7 years of dynamic experience in sales, operations, and business development, I bring a proven track record of leading high-performing telesales teams and driving revenue growth in education and B2B environments. Most recently, I have been serving as a Branch Manager at askIITians in Saudi Arabia, where I successfully led a team of 10 telesales professionals, growing regional project revenue from ₹1.5 Cr to ₹4 Cr+ within two years.
Throughout my career, I’ve consistently delivered results through:
– Team Leadership & Sales Performance
Recruited, trained, and managed telesales teams of up to 10 members.
Set and exceeded sales targets through regular performance tracking and goal alignment.
Designed and delivered structured coaching and training programs to boost conversion rates and agent efficiency.
Created school partnership programs that increased lead quality and volume, effectively multiplying conversion opportunities.
– Sales Strategy & Investor Engagement
At Aakash Edutech, I scaled outbound telesales from ₹60L in the first year to ₹9 Cr by Year 3, demonstrating my strength in building investor confidence and long-term relationships.
Worked closely with academic and marketing teams to align pitch strategies with product delivery and market trends.
Refined sales scripts for multiple product lines, ensuring maximum impact during cold calls and follow-ups.
– Performance Tracking & CRM Expertise
Experienced in using CRM tools like LeadSquared, Merrito/NPF, and proficient in Excel for advanced data tracking.
Leveraged CRM analytics to monitor lead conversion, team KPIs, and sales funnel effectiveness.
Optimized outreach cycles based on CRM-driven insights, ensuring consistent pipeline movement and improved ROI.
Salary
Nationality
Looking for Job Title
Iqama
Location
Education
I hold an MBA in Marketing & Human Resources from Lovely Professional University, completed in 2017. The program provided a strong foundation in business strategy, consumer behavior, and organizational management. My dual specialization allowed me to develop a keen understanding of both market dynamics and people management, which I’ve applied extensively in leading sales teams, designing training modules, and executing high-impact marketing campaigns.
Work & Experience
Managed day-to-day student affairs operations for 250+ students across academic programs. Led student onboarding, orientation, and induction programs, ensuring smooth transition into academic life. Maintained accurate student records, enrollment data, academic documentation, and compliance-related information using CRM systems. Acted as the primary point of contact for student and parent concerns, resolving academic, administrative, and behavioral issues professionally. Coordinated with faculty, academic heads, and support teams to ensure consistent academic delivery and student satisfaction. Implemented student retention initiatives, counseling interventions, and feedback mechanisms to improve continuation rates. Ensured strict adherence to institutional policies, academic protocols, and regulatory standards. Prepared MIS reports, student performance summaries, and operational dashboards for leadership review. Organized student-parent meetings, seminars, academic events, and community engagement activities. Oversaw disciplinary coordination, conflict resolution, and communication between students, parents, and faculty. Managed confidential student information with a high level of integrity and professionalism.
Supported student services operations, including admissions counseling, academic coordination, and ongoing student support. Coordinated student documentation, fee records, loan facilitation paperwork, and compliance requirements. Worked closely with academic teams to ensure timely batch launches, curriculum delivery, and student progress tracking. Provided one-on-one academic and administrative counseling to students and parents. Handled student escalations, grievances, and service recovery, maintaining high satisfaction levels. Assisted leadership with student data analysis, retention tracking, and reporting.
Managed international student onboarding and academic coordination for Middle East programs. Ensured compliance with admission guidelines, documentation standards, and institutional processes. Coordinated with academics, operations, and finance teams to deliver a seamless student lifecycle experience. Conducted regular student progress reviews and feedback sessions, contributing to high retention rates. Recognized for maintaining lowest escalation and refund rates, reflecting strong student satisfaction and policy adherence.
