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Major Duties and responsibilities:  Prepare the HR department's annual budget and business plan implementing projects accordingly.  Implement the general strategy as set by the Group and develop a local strategy and action plans to facilitate HR functions and support day-to-day operations.  Oversee Group HR functions, review and monitoring of all policies, processes, systems, and other initiatives.  Serve as the Group HR Head for different Business organizations offering end-to-end HR business support to the Heads and Businesses  Lead, coach and inspire the teams to deliver high quality and timely HR advice to the organization and other HR teams.  Drafted and implemented policies, and onboarding program for 80 employees.  Recruited and hired 3 key leadership positions to strengthen management team.  Adhered to each country’s guidelines and managed payroll and benefits for over 80 employees in 5 different countries.  Structured compensation and benefits according to market conditions and budget demands.  Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.  Provide a broad range of consultative services to all levels of employees regarding policies and procedures.  Facilitate communication among employees and management. May guide managers and employees on problem solving, dispute resolution and regulatory compliance.  Assisting with planning, implementation, and on-going maintenance of Labor Relations, Employee Relations, Equal Employment Opportunity, Diversity, and Compensation Programs.  Conduct regular field visits to all stations and meet employees in order to nurture the Group's culture  Maintained "open door" policy to encourage employee communications and resolution of issues.

Pre-screen all resumes prior to sending them corporate hiring managers for consideration ▪ Screen all applicants based on their qualifications and background ▪ Track candidates and push for feedback on disqualifications ▪ Use social media networking potential candidates ▪ Develop salary proposals for new recruits ▪ Promptly correspond with all applicants, coordinating and conducting interviews

Major Duties and responsibilities: ▪ Designed, developed and implemented successful recruitment process to fill more than 20 vacancies each year in UK & Jordan ▪ Reviewed job applications to identify, vet and recommend optimal candidates. ▪ Briefed new hires on essential job information, such as company policies, employment benefits and job duties. ▪ Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. ▪ Liaised between multiple business divisions to improve communications. ▪ Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. ▪ Created and implemented initiatives to improve employee engagement. ▪ Oversee and manage a performance appraisal system that drives high performance ▪ Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce. ▪ Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and company policies. ▪ Developed company personnel policies, standard operating procedures and employee handbooks. ▪ Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies. ▪ Audited workplace, employee and management policies and procedures. ▪ Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures. ▪ Updated HR database with new employee information, changes in benefits and other details.

Major Duties and responsibilities:  Recruitment process in terms of Interviews, feedback, hiring, offer and contract  Receive approved requests for annual, sick and emergency leaves, check against leaves balance and ensure new leaves are deducted from the balance.  Manage the trainees (post & Undergraduates) in terms of team allocation, attendance and duration  Prepare official letters that employees may request addressed to banks, embassies and other official authorities.  Maintain employee files through filing relevant documents  Monitor and Report Daily Attendance  Responsible for All life & Health Insurance operations and follow up  Act as the HR service desk, respond to any inquiries that employees may have regarding their HR related issues  Prepare and manage events and ice breaking sessions and announce any social occasion  Manage the In-house trainings