O*****a

Business Analyst

About Candidate

I’m a professional with background in research, policy management and development, data analytics, business planning and forecasting, financial management and literacy.

Dedicated and result-oriented business analyst with a proven track record of driving process improvements and facilitating strategic decision-making. Experienced in data analysis, requirements gathering, and project management across diverse industries. Skilled communicator adept at collaborating with cross-functional teams to achieve organizational objectives.

Nationality
Nigeria
Certifications

PMP

Looking for Job Title
Business Analyst
Iqama
Resident

Location

Education

M
Master : Public Administration
Columbus State University - Columbus Ga
B
Bachelor : Political Science and Economics
KwaraState Univeristy - Ilorin, Nigeria

Work & Experience

B
Business Analyst 03/2022 to Current
Global Callcenter Solution – Columbus

Develop business architecture using requirements such as scope, processes, alternatives, and risks Analyze clients business requirements and processes through document analysis, interviews, workshops, and workflow analysis Liaise between business and technical personnel to ensure a mutual understanding of processes and applications Redesigned customer communication and fulfilment protocols, increasing customer satisfaction rates by 35% Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance.

J
Junior Project Manager 08/2018 - 12/2020
Fortune Global Shipping & Logistics

Tracked project deliverables, keeping assignments on task and on budget. Maintained close connection with project personnel to quickly identify and resolve problems. Developed and tracked project milestones to drive on-time and on-budget projectdelivery. Scheduled inspections, preventative maintenance and repairs for company equipment. Brought in additional project personnel and resources to meet demands.