R*****r
About Candidate
A dedicated Service Coordinator with a medical background and a passion for healthcare management and organization.
Nationality
Certifications
MBBS, MPH
Training & Workshop
-Workshop on “Enabling Gender-mainstreaming in institutions for better democratic actions (violence and harassment free environment).
-Consultative workshop on “Handbook of Health service providers for survivors of gender-based violence.
-Training workshop on “Reproductive health and cervical cancer screening.
-Training workshop on “Service provision to women and children, survivors of violence.
Looking for Job Title
Iqama
Location
Education
Master of Public Health and Tropical Diseases with a subspeciality in Hospital Management.
Work & Experience
Interacted with customer as a call center agent for inbound calls. Professionally handled an average of 25 calls per day with AHT of 3.5 minutes. Accurately documented queries and raised requests/complaints as needed.
Planned and implemented a debate training program for young women. Supervised weekly training of 40 girls in coordination with 4 trainers. Carried out administrative tasks such as scheduling meetings and preparing invoices. Designed a system for monitoring and evaluation of the program. Reported (weekly and monthly) on progress of all activities of the program.
Managed 300+ cases of GBV from case assessment to follow up. Effectively coordinated the provision of psychosocial support, legal aid and health services between patients and service providers from all departments. Liaised with physicians and surgeons from 3 different hospitals to attend to the urgent and sensitive needs of survivors of GBV. Succeeded in maintaining accurate records of all cases which yielded a better reporting system to attract funds and donations.
