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• Managed a diverse caseload of students receiving special education services, ensuring timely completion of evaluations, IEP meetings, and annual reviews in compliance with state and federal regulations. • Collaborated with teachers, administrators, and related service providers to develop and implement individualized education programs (IEPs) that address academic, social, and emotional needs. • Utilized district software systems (Genesis and Realtime) for tracking student progress and managing records.

• Provided case management support by conducting monthly and quarterly Match Support Calls to families and volunteers on caseload • Conducted comprehensive Parent Child Interviews with prospective families for the Community Based program monthly • Facilitated and planned activities for the Site Based mentoring program between Joyce Kilmer School students and Spotswood High School students bimonthly • Documented monthly and quarterly Match Support Call reports for families and volunteers in Match Force electronic record system • Managed a diverse caseload of families and volunteers and focused on the development of match relationships between the volunteer and the child

• Coordinated patient scheduling using eMDs electronic health record system and scheduled patients for appointments via phone or in person • Answered phones, documented information, and directed calls as needed to appropriate staff members • Maintained confidentiality of all patient information • Checked patients in and informed medical assistants and doctors of patient arrivals • Received faxes and emails and called patients with reminders of upcoming appointments