Clinical Education Department Secretary

Job Description

Job Summary

The Clinical Education Department Secretary provides comprehensive administrative and clerical support to the Clinical Education Department. The role ensures smooth daily operations, effective communication, accurate record-keeping, and coordination of educational activities for clinical staff, students, and faculty.

Key Responsibilities

• Provide administrative support to the Clinical Education leadership and team
• Manage departmental correspondence, emails, phone calls, and inquiries
• Schedule meetings, training sessions, orientations, and educational programs
• Prepare agendas, take meeting minutes, and distribute documentation
• Maintain accurate records of clinical education programs, attendance, and evaluations
• Assist with onboarding documentation for students, interns, residents, and clinical staff
• Coordinate with internal departments, faculty, trainers, and external institutions
• Manage filing systems (electronic and paper) in compliance with confidentiality policies
• Support preparation of reports, presentations, and educational materials
• Order and maintain office supplies and educational resources
• Ensure compliance with hospital/organizational policies and accreditation standards

Qualifications & Requirements

• Diploma or Bachelor’s degree in Business Administration, Healthcare Administration, or a related field (preferred)
• Previous experience in a healthcare, education, or administrative role is an advantage
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to handle confidential information with professionalism and discretion
• Strong attention to detail and ability to multitask in a fast-paced environment

Core Competencies

• Administrative excellence
• Professional communication
• Coordination and scheduling
• Confidentiality and compliance
• Team collaboration

Working Conditions

• Office-based role within a clinical or hospital environment
• May require coordination with clinical staff on varying schedules

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