Inside Sales Agent
Job Description
Creative and innovative in the sales approach to drive revenue and growth of accounts when calling upon customers
Process orders timely, accurately, and thoroughly while enhancing sales opportunities with customers
Exhibit comfort in up-selling and providing options in products to increase sales
Gain an understanding of company operations and industry trends
Assist with the identification of potential process improvements
Collaborate in group activities and collaborate with a team
Advanced troubleshooting skills and ability to handle and address escalations
Perform various office administration duties such as keying in orders, preparation of reports, and follow up to ensure customer satisfaction with order development
Perform other duties as needed
Required
Bachelor’s degree in a related field preferred
0-2 years relevant experience OR equivalent combination of education and experience
Applies conceptual knowledge of the theories, practices, and procedures within a discipline
Excellent communication, problem-solving, and organizational skills
Able to multitask, prioritize, and manage time effectively
High level of integrity and discretion in handling sensitive and confidential data
Proficient in using Microsoft Office Suite products
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