Showroom Sales Specialist
Job Description
Mohawk Industries is the largest manufacturer of tile and natural stone in the United States, and they are seeking a Showroom Sales Specialist to join their team. The role involves providing interior design advice, product expertise, and facilitating customer experience to influence sales and purchasing decisions.
Responsibilities
Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers. Where applicable, utilizing Auto-CAD Project Management
Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure. Reports sales closures monthly
Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes in CMT
Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with Marketing’s standards for proper showroom merchandising, including new product launches and drops
Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness
Evening and weekend hours are required
Required
A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience
Competencies: Sales/Customer engagement/Customer service, Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking
Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients
Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus
Excellent oral, written, listening, and interpersonal communication skills are necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners
Saturdays are required for this role
Evening and weekend hours are required
While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms
The associate must walk, stoop, kneel, crouch, or crawl
The associate may sometimes need to sit, climb or balance
The associate may lift and move up to 80 pounds
Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus
While performing the duties of this job, the associate is regularly exposed to moving mechanical parts
The associate is occasionally exposed to fumes or airborne particles
The associate may be exposed to a wide range of temperatures
The noise level is usually loud
Benefits
Company Match on 401k
Employee Purchase Discount
Tuition Reimbursement
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or apply now http://www.mohawkind.com/
