Voice Network Engineer

Job Description

Job Description

Roles & Responsibilities

As a Voice Engineer at Kalaam Telecom, your primary purpose is to play a pivotal role in designing, implementing, and maintaining our cutting-edge voice communication solutions. You will be an integral part of our dynamic network engineering team, responsible for ensuring the seamless delivery of high-quality voice services to our valued customers. Roles & responsibilities: • Handling technical communication with CST, NSA and other government entities in KSA • Engineering, deploying, and troubleshooting the telecommunications network infrastructure. • Administering, configuring, and implementing IP systems. • Providing technical escalation support for complex issues. • Ensuring adherence to all processes, procedures, and documentation requirements. • Serving as the primary point of contact and subject matter expert for VoIP. • Taking ownership of the successful delivery of various concurrent projects of different scales. • Evaluating and implementing new technologies to enhance the functionality of the voice network. • Offering subject matter expertise in collaborative cross-platform projects involving Network, Video, and Desktop teams. • Configuring and testing networking equipment, including routers and switches. • Installing and configuring devices to integrate into equipment racks. • Configuring networking solutions to meet specific requirements. • Conducting physical audits of equipment and accessories. • Applying asset tagging as per customer specifications. • Diagnosing and troubleshooting errors. • Ensuring accurate capture of all essential information. • Verifying hardware functionality and performance. • Collaborating directly with customers to meet their unique requirements. • Coordinating with product vendors and telecom service providers as necessary. • Fulfilling additional duties as assigned. • Developing proactive and preventive maintenance processes. Education: • Bachelor’s degree in computer (any division) Skills and Experience: Experience

3+ years experience in Network support

Skills • Demonstrated expertise in IP voice signaling, transport protocols, and codecs such as SIP, H.323, SCCP, RTP, G.711, and G.729. • Comprehensive understanding of network prerequisites for voice services, encompassing QoS, call admission control, security, and related aspects. • Familiarity with TDM voice protocols. • Strong aptitude for analytical thinking and effective problem-solving. • Exceptional written and verbal communication skills. • A collaborative team player, leveraging the collective knowledge of the team to deliver optimal solutions. • Proactive in staying updated with rapidly evolving technologies and applying them to meet business requirements. • Skillful at prioritizing tasks, managing workloads, and completing assignments with minimal supervision, showcasing self-reliance and goal-oriented work. • Consistently meets commitments and deadlines, delivering results effectively. • Ability to engage and interact across diverse cultural contexts globally, engaging with colleagues at all levels during day-to-day operations. • Excellent time management and work prioritization abilities.

Disclaimer

InfoResumeEdge (IRE) operates solely ( And some times hiring for our own client but it does not  mean we provide jobs ) as an online job listing and information platform. We provide access to upcoming job opportunities shared by employers for their recruitment purposes.

IRE does not guarantee employment, job placement, or hiring outcomes. We are not responsible for verifying or authenticating the job postings submitted by our clients. All job listings are provided directly by employers, and IRE acts only as an intermediary between job seekers and job posters.

Job seekers are advised to apply at their own discretion. IRE shall not be held liable for the accuracy, legitimacy, or outcomes of any job opportunity listed on our website.